Privacy Policy

This Privacy Policy explains how Zanith Store ("we", "us") collects, uses and shares your personal information when you visit or place an order on www.zanithstore.com (the "Site").

Information We Collect

When you place an order we collect the information you give us: your name, delivery address, phone number and, if you provide one, your email address. Because our orders are Cash on Delivery, we do not collect or store card or bank details on this Site.

When you browse the Site we also automatically receive standard technical information such as your device and browser type, IP address, the pages you view and how you arrived at the Site. This is collected through cookies and similar technologies used by our website platform and analytics tools.

How We Use Your Information

• to process, confirm, pack and deliver your order;
• to contact you about your order, including delivery updates and order verification calls or messages;
• to handle returns, exchanges and customer support requests;
• to detect and prevent fraudulent or abusive orders;
• to understand how the Site is used so we can improve it;
• to send you marketing messages where you have asked to receive them.

Sharing Your Information

• Shopify hosts this online store and processes order data on our behalf.
• Courier and delivery partners receive your name, address and phone number so that your parcel can be delivered.
• Analytics and advertising providers, including Google and Meta, may receive Site usage data through cookies and tracking pixels so we can measure and improve our advertising.

We may also disclose information where we are required to do so by law, or to protect our rights.

Cookies

The Site uses cookies to keep your cart working, remember your preferences, and measure traffic and advertising performance. You can block or delete cookies in your browser settings, but some parts of the Site may not work correctly if you do.

Data Retention

We keep order records for as long as we need them to run the business and meet our legal and accounting obligations.

Your Rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We may need to keep some records where the law requires it.

Children

The Site is not directed at children and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The current version is always published on this page.

Contact

For any privacy question or request, message Zanith Store on WhatsApp at +92 313 9914194, or use our Contact page.