Shipping Policy

Shipping Coverage

Zanith Store delivers nationwide across Pakistan. We currently do not offer international shipping.

Shipping Charges

A flat Standard Shipping charge of Rs.200 applies to every order, anywhere in Pakistan. The shipping charge is shown at checkout before you confirm your order.

Delivery Time

Orders are normally delivered within 4-6 working days of order confirmation. Working days do not include Sundays and public holidays.

Order Processing

Orders are processed after the order details are confirmed. Our team may contact you on the phone number provided to verify your order before dispatch. Please make sure your phone number and delivery address are complete and correct.

Cash on Delivery

All orders are placed on a Cash on Delivery (COD) basis. You pay the courier in cash at the time of delivery. The amount payable is the order total shown at checkout, including the Rs.200 shipping charge.

Delivery Delays

Delivery timelines are estimates. Deliveries may take longer than usual because of weather, courier backlogs, public holidays, sale periods or other conditions outside our control. If your order is delayed, contact us and we will follow up with the courier on your behalf.

Incorrect Address / Failed Delivery

If a parcel cannot be delivered because the address or phone number is incomplete or incorrect, or because nobody is available to receive it, the courier will attempt delivery again where possible. If the order is returned to us undelivered, we will contact you to arrange re-delivery.

Damaged or Incorrect Orders

Please check your parcel at the time of delivery. If you receive a damaged, incorrect or incomplete item, contact us within 7 days of delivery with your order number and clear photographs of the item and its packaging, and we will resolve it. See our Refund and Return Policy for full details.

Contact

For any question about shipping or the status of your order, message us on WhatsApp at +92 313 9914194. Please have your order number ready.